Wednesday, 29 December 2004
Boots
Nice one Boots, you just made my list.
I have been on the phone all afternoon trying to find some place which stocks the digicam I want. Most places are simply out of stock but the website says to try Boots, so I give them a call and am greeted by the standard irritating machine which directs me to the photo department. 15 Minutes of irritating hold bleep later I give up and try again but this time don't choose an option from the automated service, so as to get through to the front desk. Soon enough some girl picks up and I explain my query. She tells me I have to speak to the photo dept but before I have a chance to tell her they suck I'm on hold again.
I give up after about 10 minutes this time.
So once more I ring the main desk and the same girl picks up. Putting on my nicest, most charming voice, I ask if she could possibly check the availability of 'something' for me. She guesses instantly that it's me and gives me the same spiel about the photo department but this time I'm ready for her and interrupt
'no chance' I say 'they won't answer me, why can't you help me?', I enquire politely. But she's wise to my game and tells me that only they can help. I beg and plead with her,
'you could surely just have a look on the shelf for me?' I try helplessly.
'I'm downstairs' she whimpers back.
By this point I'm pouring my every effort into pleasantry and try once again
'Oh please won't you have a quick look for me? I'll make it worth your while, you know you want to...'
I'm sure she almost smiled at this point but it's still no good
'I have to transfer you, I'm sure they'll answer' she offers, rather pathetically
'but they won't, I know they won't, I speak from experience'
'well I tell you what, I'll transfer you over and if you don't get a response I'll help you myself'
'please do' I beg
10 minutes later my call is disconnected
Grrrrrrr
Well that's my custom in your store gone, you won't get it back Boots. Oh no. You won't see me for toffee in your pathetic, pointless, doesn't-know-what-it-wants-to-be "pharmacy" shop ever again, unless I'm wielding an enormous hammer. Are you listening Boots? Are you?
16:40 Posted in Stuff I hate | Permalink | Comments (0) | Email this









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